Privacy Policy

EmailGen (operated by ZQ Labs Inc.) is committed to strong and transparent privacy practices. This Privacy Policy describes how we collect, store, use, and manage information—including personal information—when you use any of our websites, mobile apps, Google Workspace add‑ons, or other services (“Services”).

Please read this Privacy Policy carefully. By using our website, Google addons, mobile apps, and/or other services we provide, you agree to everything in this Privacy Policy and the processing of your data, including your personal information, in the manner provided in this Policy. If you don’t agree to this Privacy Policy and applicable User Agreements, please exit, and do not access or use, our products or Service. Please also note that the scope of this Policy is limited to information collected or received by us through your use of our services. We are not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. As used herein, the term “use” shall mean use, access, play, install, sign into, connect with, download, visit or browse our Sites or Products.

Information We Collect

• Account data – your name, e‑mail address, phone number, and authentication token when you create an account, and prompts and responses you submit to our interface.
• Usage data – log files, preferences, device information, and browsing activity to improve performance and functionality.

Use of Information

We use collected data to operate, maintain, and improve the Services, to personalise your experience, and to communicate with you.

Information Sharing

• We will share your request commands and the related content data to third party APIs depending on your preference, e.g. OpenAI APIs (GPT-5, GPT-4o, GPT-4.1 ChatGPT), Gemini, Claude, Grok, DeepSeek etc. However our applications are not sharing any user data for AI models training.
  
  Here is also the latest data policy for OpenAI API: https://openai.com/policies/api-data-usage-policies and Gemini https://cloud.google.com/vertex-ai/generative-ai/docs/data-governance . Based on these, your data submitted will not be used to train or improve their models and will be deleted afterwards.
• We may share your information with third-party service providers, such as our cloud hosting provider or content creation service, for the purposes of providing, maintaining and improving our service.
• We will not share or disclose your information to any other third party, unless we are required to do so by law or in response to a valid request from a law enforcement or government agency, or as otherwise necessary to protect our rights or interests.

Security

We value your trust in using our service, thus we are striving to use commercially acceptable means of protecting it. We use appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and are effective immediately. Continued use of the Services after changes means you accept the revised Policy.

Contact Us

If you have any questions about our privacy policy or would like to request access to or deletion of your personal information, please contact us. Please note that EmailGen (ZQ Labs, Inc.) is not responsible for the privacy policies or practices of any third-party websites or services linked to or from our service. We encourage you to read the privacy policies of any third-party websites or services that you visit.

Questions or requests regarding your personal information? Reach us at  contact@aiworksuite.com .